The healthcare industry is evolving, and with it, the need for professionals who are not only skilled in business development but are also deeply connected to the communities they serve. Oasis In-Home Care is looking for a Community Relations Manager to play a pivotal role in driving business growth, client acquisition, and retention. Located in Clarksville, TN, this hybrid role offers a unique opportunity to make a tangible impact in the local community while supporting a mission-driven, family-owned business that provides compassionate care to seniors and individuals with disabilities.
A Day in the Life of a Community Relations Manager at Oasis In-Home Care
The role of a Healthcare Community Relations Manager at Oasis In-Home Care is multifaceted. At its core, this position is about building and maintaining relationships—both with referral sources and the clients themselves. As a representative of Oasis in the community, you will be responsible for promoting the company’s services, expanding its client base, and fostering long-term relationships with healthcare providers, senior living communities, and other referral sources.
You’ll spend a good portion of your time on the road (50-75% of the time, to be exact), meeting healthcare providers, attending community events, and networking to create opportunities for new business. The ability to work independently and manage your time effectively is essential, as you will be meeting various goals and key performance indicators (KPIs) while managing multiple client relationships.
Key Responsibilities of the Role
Business Development and Client Acquisition:
As the face of Oasis in the local community, the Community Relations Manager will work to identify and establish strong relationships with healthcare providers, senior living communities, hospitals, and other potential referral partners. This part of the role involves not just networking and building partnerships but proactively generating new client leads, ensuring a constant flow of business for the organization.Client Intake and Onboarding:
When a new client is referred to Oasis, you will guide them through the intake process, ensuring that their unique needs are met with personalized care options. This hands-on approach is vital in setting the tone for the rest of the client relationship and ensuring a smooth transition into care.Client Retention and Relationship Management:
The success of any business lies in its ability to retain clients, and Oasis In-Home Care is no different. As a Community Relations Manager, you will regularly check in with existing clients to assess satisfaction, address any concerns, and resolve any issues promptly. The goal is to maintain long-term relationships, ensuring that clients continue to feel valued and supported throughout their care journey.Community Engagement:
Representing Oasis at local events, networking opportunities, and community meetings is crucial for increasing brand visibility. Whether it’s a health fair or a senior living conference, you’ll be front and center, spreading awareness of Oasis’s commitment to high-quality, compassionate care for seniors and individuals with disabilities.CRM Management and Reporting:
Oasis In-Home Care places a strong emphasis on utilizing technology to track client interactions and outreach efforts. As the Community Relations Manager, you will be responsible for keeping an accurate record of all meetings, calls, and activities in the company’s CRM. These updates will help monitor your performance, track outreach success, and ensure that business development goals are being met.Collaboration and Accountability:
While the role demands independent work and self-direction, collaboration with internal teams is key. You will align your business development efforts with the broader company goals, working closely with other departments to ensure a seamless experience for both clients and referral sources. Timeliness, accountability, and follow-through are crucial to this process.
Qualifications and Experience
To thrive in this role, the ideal candidate will have at least two years of experience in business development, community outreach, or healthcare sales. A background in healthcare, senior services, or in-home care is a definite advantage. Moreover, proficiency with customer relationship management (CRM) systems and virtual meeting tools is essential. Oasis In-Home Care also requires candidates to have strong interpersonal communication skills, the ability to multitask, and a valid driver’s license with reliable transportation.
A bachelor’s degree in business, marketing, healthcare, or a related field is preferred, but not necessarily required. Oasis values proactive, self-motivated individuals who can work independently and manage time effectively.
Benefits and Perks of the Role
Oasis In-Home Care offers a competitive salary range of $48,000 to $55,000 per year, along with performance bonuses. The hybrid nature of the position offers flexibility, allowing you to manage your work schedule with 50–75% local travel, and 1–2 days of in-office collaboration. Additional benefits include:
Laptop, cellphone, and iPad provided
Paid time off (PTO)
Mileage reimbursement
Dental and vision insurance
ACA insurance counseling and enrollment support
Opportunities for professional development and career growth
Paid company trips
A supportive, mission-driven team environment
Why Oasis In-Home Care?
If you’re looking for a fulfilling career where you can make a meaningful impact on your community while growing professionally, Oasis In-Home Care is the perfect place for you. As a Healthcare Community Relations Manager, you’ll be at the heart of our mission, building relationships, driving business growth, and ensuring that our clients receive the highest quality care.
Don’t miss out on this incredible opportunity to join a supportive, mission-driven team. If you have a passion for community outreach, business development, and senior care, we encourage you to apply today! Help us continue making a difference in the lives of seniors and individuals with disabilities in Clarksville, TN, and the surrounding areas.
Apply now and take the next step toward a rewarding career with Oasis In-Home Care!
